California Caregiver Help

Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE (“TERMS OF USE”) CAREFULLY. YOUR USE OF THIS SERVICE IS CONDITIONED UPON YOUR ACCEPTANCE OF THESE TERMS OF USE WITHOUT MODIFICATION. BY ACCESSING OR USING THE INFORMATION PROVIDED, YOU AGREE TO BE BOUND BY THE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THE TERMS OF USE, DO NOT USE OUR SERVICE. WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANYTIME.“CCH” or “We”) is an independent information service which provides personalized assistance in identifying options and finding resources and associated providers (“Providers”) for adult dependent individuals (“Adult Dependents”) and those loved ones, family members, conservators and other responsible parties (“Families” or “You”) who are caring for Adult Dependents. We help Families find options and resources based on the needs and preferences stated by the Family to empower Families to make informed choices as to how they may be able to reduce financial, emotional and/or physical burdens, increase the relative independence of the Adult Dependent, and care for the Adult Dependent and themselves in a more compassionate and effective manner. Based on families’ stated needs and preferences our experienced advisors create an individualized roadmap that identifies options and associated resources and Providers which may be available (“Roadmap”).

We are not a representative of or agent for either the Adult Dependent/Family or the Provider and do not act as a broker between the Adult Dependent/Family and any Provider.

Families are under no obligation to accept any suggestions made by us, and it is the responsibility solely of the Family and/or other involved parties acting on behalf an Adult Dependent, to determine if any resource or associated Provider is an appropriate match for the Adult Dependent and the Family.


All information, materials, content and/or advice on the provided is for informational purposes only and is not intended to be comprehensive or to replace or be a substitute for any professional, financial, medical, legal or other advice. You should consult with an appropriately trained specialist for all concerns that require medical, legal, financial or other professional advice.


Providers are solely responsible for services and information provided by them.


You agree to provide us with current, complete and accurate information as requested by the applicable registration form. does not give partial or complete refunds. All questionnaires are reviewed prior to payment being processed. Should CCH decide to not accept a completed questionnaire, no fee shall be processed. Upon acceptance by us, no refunds will be provided.


By filling providing information to us, you expressly consent to being contacted by us, whether by phone, mobile phone, email, mail or otherwise. If you are a customer or potential customer of our services, you authorize us to provide the information that you have provided us and related information we may receive from third parties to our consultants and other third-parties for the purpose of providing the services. Such authorization shall continue in effect until you have withdrawn your consent by requesting in writing that we no longer provide you services.



You agree to indemnify and hold CCH harmless from any claim or demand, including attorneys’ fees, arising out of your use of information we may provide including the options, resources and associated Providers identified in any Roadmap provided to You, or your violation of our Terms of Use, or the infringement by You of any intellectual property or other right of any person or entity.


Website Terms of Use

By using this website, you acknowledge your agreement to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website. These terms and conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current terms and conditions to which you are bound. As used herein, the term “you” and “your” shall mean the user of this website.



The information on this website is provided “as is” with no guarantee of completeness, accuracy and timeliness. To the fullest extent permissible pursuant to applicable law, CCH disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. CCH does not warrant that the functions embodied on or in the materials of this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. CCH does not warrant or make any representations regarding the use or the results of the use of the information on this website in terms of correctness, accuracy, reliability, or otherwise. You (and not CCH) assume the entire cost of all necessary servicing, repair, or correction due to your use of this website. The information and descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. This website may be linked to other websites, which are not maintained by CCH. CCH is not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by CCH of the websites or the content thereof. CCH makes no representations as to the accuracy or any other aspect of information contained on such other websites. As with our website, you should become familiar with any external party’s terms of use when visiting that website.


Limitation of Liability

While every attempt has been made to ensure that the information contained on this website is accurate and up-to-date, errors or omissions sometimes occur. CCH makes no warranties or representations as to the accuracy of this website. Under no circumstances, including, but not limited to, negligence, shall CCH or any party involved in creating, producing, or delivering the website be liable to you for any direct, indirect, incidental, consequential or punitive damages that result from the use of, or the inability to use, the information on this website or the use of materials and information accessed through this website, even if CCH or a CCH authorized representative has been advised of the possibility of such damages. CCH also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.


Restriction on Use of Materials

The information located on this website has been designed for personal, informational purposes only and not for commercial use. All content such as text, graphics, logos, buttons, icons and images on this website are the exclusive property of CCH and are protected under the United States Copyright or Trademark laws and the International Copyright Treaties. Except as otherwise expressly permitted by CCH, no information from this website may be copied, reproduced, republished, uploaded, posted, transmitted, displayed or distributed in any way. The information should not be used as a substitute for consultation with professional tax, accounting or other competent advisors. Please consult with a CCH professional prior to taking any action or basing any decision on information located on this website.

Updated September 9, 2016

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